Frequently Asked Questions

Our process starts with a free consultation where we learn about your beverage, goals, and timeline. From there we move through formulation review, test batches, production planning, a full production run with quality checks at every step, and finally packaging and delivery. You can see the full breakdown on our Process page.

Not at all. Many of our clients come to us with an idea or a rough concept. We can help refine your recipe, adjust formulations for shelf stability and production scale, and guide you through the entire development process. Our team has extensive experience in beverage formulation.

The easiest way is to fill out our Brand Discovery Form. This gives us the key details about your project so we can prepare for a productive first conversation. You can also request a consultation call through our contact page.

Our can line handles sparkling water, craft sodas, iced teas & lemonades, juice drinks, functional & energy beverages, hard seltzers & RTD cocktails, and cold brew coffee. Our glass line hot-fills still lemonades, iced teas, juice drinks, and specialty still beverages.

Cans: 7.5 oz sleek, 12 oz sleek, 12 oz standard, and 16 oz standard. All use 202 ends and support carbonated and still beverages. Glass: 16 oz with a 38 mm lug-top cap, hot-filled, still (non-carbonated) beverages only.

We produce carbonated and still beverages in four can formats, and hot-filled still beverages in 16 oz glass. Tell us your format, expected volume, and timing so we can review your production program.

We use tunnel pasteurization for cans and hot-fill (HTST) for still beverages in glass. Every thermal process runs under a validated scheduled process reviewed by a process authority.

New to pH and shelf stability? Read our guide to C. bot and the pH 4.6 rule.

Production programs are built around full runs. Private-label programs typically run a truckload or more per year. Pilot runs are available to validate a new product before scaling. Tell us your volume and we'll give you a straight answer.

Pricing depends on several factors: your beverage type, packaging format, batch size, ingredients, pasteurization requirements, and labeling needs. We provide detailed, transparent quotes after understanding your full project scope. Fill out our Brand Discovery Form or schedule a call to get a custom estimate.

Yes. We offer private label programs for restaurants, retail chains, and grocery stores. Whether you want to launch your own branded beverage line or offer custom drinks under your label, we handle formulation, production, and packaging so you can focus on your brand and sales.

No. Ship-in beverage repacking is a standalone service. Brands that manufacture anywhere can ship finished cans or bottles to our Lincoln, Rhode Island facility, and our automated case packer will assemble them into multi-packs, variety packs, or distributor-ready trays. Learn more on our Repacking & Variety Packs page.

We build 4-pack, 6-pack, and 8-pack printed cartons plus 12-count and 24-count trays for 12oz sleek cans, 12-count trays for 16oz standard cans, and 12-count trays for 16oz glass bottles.

Yes. We assemble mixed-SKU variety packs. The SKU mix, flavor sequence, and carton configuration are confirmed for your project.

The line handles 12oz sleek cans, 16oz standard cans, and 16oz glass bottles, packed into printed cartons or corrugated trays.

Repacking minimums depend on your pack format, SKU count, and carton situation, so we scope them per project rather than quoting a single number. Request a repacking project review and we'll confirm the minimum for your exact configuration.

Lead time depends on carton availability, volume, and line scheduling. Submit your project details through the repacking quote form and we'll discuss a timeline for your project.

Freight arrangements vary by project — some brands ship on their own carriers, and we can help coordinate logistics from our Lincoln, Rhode Island facility. Request a project review and we'll walk through inbound and outbound freight options for your situation.

Either works. If your printed cartons or trays are already designed and sourced, we pack into them. If not, tell us in the quote form — we can help with carton sourcing as part of your project.

Cases are lot coded and batch records are retained. Our FDA-registered facility operates under FSMA preventive controls with a PCQI on staff. Tell us your packing requirements when requesting a project review.

Palate Pack is an FDA-registered facility operating under FSMA preventive controls with a PCQI on staff. Licensed by the Rhode Island Department of Health. Certified by the Narragansett Bay Commission.

We perform pH and Brix checks on every batch, log fill temperatures, check fill levels and caps on the line, lot-code cases, and retain batch records.

Timing depends on your formulation, format, materials, volume, and production schedule. Tell us what you're making and when you need it; we'll discuss a timeline for your project.

We can coordinate shipping and logistics for your finished product. Our Lincoln, Rhode Island facility is centrally located in New England, providing efficient access to the entire Northeast corridor. We work with freight carriers to get your product where it needs to go.

We're based in Lincoln, Rhode Island. While we primarily serve brands across New England and the Northeast, we work with clients from across the United States. Our location offers logistical advantages for East Coast distribution.